Growing with Technology

Posted by Neadom Tucker in IT Solutions   Tuesday, October 05, 2010

How many times have you gone out and bought that new gadget or appliance? Then took the time to learn how it works and then adapt to it. Now it is a part of your everyday life. My wife bought a new Android smart phone this weekend and she spent all weekend learning about it and asking me lots of new questions about how to do this and how to do that. So I took the time and was very patient and showed her what she needed to know. The first day was how to make calls, enter contacts, download applications, and the general basics. By Sunday, she was doing it all on her own. She had already adapted. I even have my own ringtone now.

I only bring this up, because I walk into many businesses and talk with their employees and business owners and listen to their frustration with their current or new technology. It may be the new software, it may be the new copier, or it may even be the new phone system. Too many times folks get caught up with, Well on the old system, all I would have to do is or I dont know why we had to change, the old system wasnt broken. Every once in a while I hear someone say, Wow I really like this new system. I only ever hear that from someone that was trained on it. That employee actually took the time to learn about how the software or technology worked.

Would you go to another country and expect to know what everyone was talking about if you havent ever heard the language before? I wouldnt think so. Too many times companies get new software or new operating systems and expect their employees to adapt. This is where the frustration sets in. How much more efficient would you be if you were properly trained on that application or process?

If you plan on investing in new technology do the following 3 things. Learn how it will benefit your company. Integrate it as much in your business as you can. Get training for yourself and your employees. It may take longer and cost you more in the short term. But the cost savings in efficiencies and employee moral will more than pay for itself in the long run.

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