My Experience in the IT Field
Well as you all know, when calling on a customer you have never meet before, selling Managed Services, you must have the skin of an armadillo, and the courage to continue, rejection after rejection. It can only make you stronger, or crazier, whichever comes first. After being in Sales all my adult life, and having a rather easy time being successful, getting into a field that is ever so changing (it seems daily), can be mind boggling at times. Things I thought I knew about networks and computing in general are very benign. The past few months in this industry, I have become a sponge learning all that I can. What Ive really learned is how much money most companies are wasting by having an IN-House IT department, or the ones that have none at all.
Managed services, if you can get your foot in the door, not only helps you and your company to make a living, but really helps a business owner save a tremendous amount of money. Let me try to explain in my best Street Smart Business Ideas. First take a company of 10 to 50 users (PC workstations), they have Chad, the computer guru, thats been hacking and playing on computers since he was 13. Hes now 30 and making $5000.00 per month as the head of the IT department. Hes usually busy all day long because most of the computers have a problem at least once a day. This is unfortunately because he thinks he knows more than he does, no offences to Chad, but you know the tech Im talking about. Now as a business owner, if he had just a few minutes to asses whats going on with his company, trying to cut all the costs he can in these trying times, he has no idea of outsourcing his IT department, to Kotori Technologies My IT Department. Lets say for $4000.00 per month, you can have an IT department outsourced and Managed Service without anyone else in the company who is getting paid to do nothing more than mess with the computers all day. Be able to rest easy knowing all your data is safe from disasters, monitored 24/7 and Down time Free. That would be worth way more than just the savings of $12,000.00 a year that was going to Chad, after add in the money from the down time from the other employees when they werent able to do the job they are paid to do.
Now lets take the example of the smaller company that has less than 10 workstations, but a very busy office. The office manager Sally is paid to be an office manager; not an IT Tech. She has absolutely no knowledge of networks, but is learning fast on her own. Everyday its something new, if its a printer not working, a slow internet day, or just PCs freezing. She is now spending most of her day messing with the computers and not getting her job done. Not only is it costing you money, but your customers are suffering from lack of customer service that Sally does want to do, but cant. Heres where Kotori Technologies My IT Department comes in. Maybe we can help this company for $1000.00 per month. How much would the owner save throughout the year? How much would it cost him if all the data was destroyed through a disaster? How much is he spending with Sally wearing 12 hats in the office? But lets remember its not all about cost saving, although that is important to the owner and business, its also about efficiency.