Kotori Technologies, LLC, a Goose Creek based technology services provider, announced they have hired a new Outside Sales Representative, Salvatore Rigoroso. Mr. Rigoroso will be responsible for the relationship building and development with businesses in the Summerville and Goose Creek area.
 
“We are very pleased to have Mr. Rigoroso join our team,” said Neadom Tucker, Kotori Technologies’ owner. “Salvatore brings with him an excellent attitude and excitement, which will help Kotori better serve our customers and help continue our success.”
 
Prior to his new position, Salvatore worked as a General Sales Manager for Old Town Auto. As Kotori’s new Outside Sales Representative, Salvatore will be responsible for business development, including overall strategy, new market segments, and managing the existing client base in his area. He will also be in charge of providing customers with warranty/maintenance and sales information. Salvatore is a graduate of Northern Virginia Community College with a degree in business.
 
About Kotori Technologies, LLC
Kotori Technologies is a computer consulting firm with a group of highly skilled technicians delivering larger-enterprise IT solutions to small and midsize businesses founded in 2006. They combine cutting-edge technology and innovative minds to create customized solutions that resolve today’s business issues and anticipate tomorrow’s needs. Kotori Technologies has helped clients increase efficiencies and decrease operating costs. Kotori Technologies is headquartered in Goose Creek, SC. For more information about Kotori Technologies, go to http://kotoritechnologies.com or call 843-553-8800.

Kotori Technologies, LLC, a Goose Creek based technology service provider, and ClientRocket, a Mount Pleasant based marketing solutions provider, announced that they have formed a strategic partnership to allow companies to work with local businesses to give an affordable way for a client loyalty program without the high overhead.
The direct connection between Kotori Technologies and Client Rocket allows website development companies and other marketing companies to compete with the industry giants by offering their own POINTS or Rewards programs to their clients.  This partnership is a game changer for internet marketing and web designers.  ClientRocket provides a SaaS solution that can be used by ANY business with a computer and internet connection.  No POS system required.  Rewards programs engage customers and result in increased frequency and spending.   Each client receives personalized setup and loyalty consultation from Client Rocket.  The partnership allows web developers and marketing companies to offer their clients a branded loyalty portal to check and redeem points and gift cards on their clients own website.
 Kotori Technologies is a computer consulting firm with a group of highly skilled technicians delivering larger-enterprise IT solutions to small and midsize businesses founded in 2006. They combine cutting-edge technology and innovative minds to create customized solutions that resolve today’s business issues and anticipate tomorrow’s needs. Kotori Technologies has helped clients increase efficiencies and decrease operating costs. Kotori Technologies is headquartered in Goose Creek, SC. For more information about Kotori Technologies, go to http://kotoritechnologies.com or call 843-553-8800.
ClientRocket provides everything from graphic design, to website construction, to extreme collateral printing. They combine creative marketing with SaaS technology to give businesses a cutting-edge advantage over the competition. ClientRocket has helped clients increase customer loyalty and decrease marketing costs. ClientRocket is headquartered in Mount Pleasant, SC. For more information about Client Rocket, go to www.clientrocket.com or call 888-884-9232.

Recently, several of our clients have entrusted the repair of their computer to the family computer whiz.  It seemed like a great idea at the time, and best of all, it was free.  Sounds great, right?  At, first it may seem like a good idea, but in the end were you better off? Did the whiz fix the issue, or did they create a bigger, more expensive one?  I am going to highlight a recent issue one of our clients had, Susie (name changed for privacy), asked her son to fix her computer.  Her son is very bright, and knows a little more than the basics when it comes to fixing computers, but he was a whiz in her eyes.  He “fixed” her computer how he saw fit.  It worked great for a while, and then the computer started to have the “Blue Screen of Death”, meaning that Windows could not function.  The reason for the blue screen was unique, but not uncommon.  Her son had removed the default version of Windows Vista that came with Susie’s laptop and installed a pirated (illegal) version of Windows XP.  When he installed Windows, he setup her hard drive in a very “unique” configuration.  This configuration left no space for Windows to operate properly.  Her main Windows partition (a segment of the hard drive) had no free disk space.  This is a big problem for Windows because Windows needs free space to start new programs, or increase the paging file of the computer.  The paging file is the memory that has been written to your hard disk when there is no longer any RAM available to a computer to run a program.  Since there was no free disk space, the paging file could not increase, and the computer blue screened.  The only way to fix this issue was to re-install the operating system of the computer.  Most computers now have a recovery partition, meaning you can re-install Windows without having to put in a disk.  When you perform a system recovery of the computer, you do not have to re-install any of the programs that came with your computer.  With that said, we could have had Susie’s computer up and running within an hour or two with little extra work needed to fix her computer.  But, here’s the kicker, her son deleted the recovery partition off the hard disk.  So we had to re-install Windows and all of her programs from scratch.  Which means a job that could have been fixed in an hour or two, now takes at least 3 to 4 hours.  That is where it can get expensive.  So while, her son, the computer whiz, had the greatest of intentions of fixing her computer, he actually made the problem worse and more expensive in the end.  Family members fixing your computer sound like a great idea, but the problem is they do not have to be accountable for how they fix your computer; there is no warranty work when it comes to the family computer whiz.  Had a computer company fixed the computer in the first place, there would be no “unique” ways of fixing your computer.  When entrusting someone to fix your computer, don’t always count on the family computer whiz, because, in the end it will always cost you more than if it was fixed properly the first time.

If you need help with your home computer, contact Kotori Technologies today, we now offer residential rates to solve all of your computer needs.  And coming soon, Kotori will be able to offer our Optix at Home solution which will monitor your computers, make sure they are updated, have the latest in Virus Scanning technology, and perform routine maintenance on your home computer.  With Optix at Home, we will know about an issue, before it becomes a problem.

We are all aware of St Patrick’s Day on March 17, but there are a lot more fun and unique days in the month of March that I am sure you didn’t know about. Here are a few:
3 National Anthem Day
5 Employee Appreciation Day
12 Girl Scouts Day
14 National Pi Day
15 Incredible Kid Day
17 Saint Patrick's Day
22 National Goof Off Day
25 Waffle Day
29 National Mom and Pop Business Owners Day

See more here… http://www.holidayinsights.com/moreholidays/march.htm

As a parent, it is frightening what you can find doing a simple Google Search for something innocent. There is so much out there that kids can accidentally stumble upon, that I thought I would give a few tips to help you not have a panic attack each time your child goes online.
     1. Know the internet. Research social websites, blogs, chats, and forums. Learn about the Instant Messaging applications your child may be using. The more you understand, the lower the risks. For example, a friend of mine has a FaceBook account just so that she can monitor her daughter’s profile. She also keeps a copy of her logins and passwords. 
     2. Teach your children the basics of online safety.
          a. Do not share personal information.
          b. Do not send pictures to strangers. (I don’t even post pictures of my daughter on my FaceBook)
          c. Keep passwords private. (except for your parents)
     3. Place the computer in an area so that everyone can see what is being accessed. It is easier to monitor in the family room than the bedroom, even though it doesn’t blend with the décor. Also, establish some rules about what your child can and cannot do online and set time limits for online activity.
     4. Find websites that are appropriate for children and encourage them to explore there.
     5. Explain to your children that once information is posted online, it is accessible to everyone for viewing and tracking. Once it is there, it is nearly impossible to retract, including status updates and details on social networking sites.
      6. Use a safe search. Set search engines to search in a safe mode. This way you can help to filter inappropriate search results.
      7. Tell your children that if they wouldn’t do it in public, don’t do it online. Examples include cyber bullying via text, photos, and videos.
      8. Be responsible if your child wants to make a purchase online. Do not give them your credit card information. If there is something they want, you should be the one to research and order it.
      9. Make sure your children know to contact you or another adult if anything bothersome, annoying, suspicious, or scary happens online. 
    10. Don’t forget when you are aware of the risks, surfing the net can be fun. You and your children can enjoy all the resources the internet has to offer.

Once you have covered the ground rules with your child and done your research, you can have a little more peace of mind when your child is online; just remember to keep an eye out for them.