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Worry Free IT


At the end of the day, you park your car in the garage and don’t think about it. If you had a managed service plan for your car, each night, your oil and fluid levels would be checked, the tire tread and air pressure would be measured, battery would be checked, and your fuel would get topped off. You may even get a "new car smell" air freshener. And if a problem is detected, a rental car is already waiting for you.

When you get into your vehicle the next morning, you are ready to go. In addition, the chance for your main source of transportation to fail during the morning traffic just dropped. How does this relate to your technology? When your employees leave for the day, our services begin and perform all of the same kind of proactive maintenance. Your anti-virus is updated, software updates are installed, any spyware is removed, and much more. .

We even monitor your internet, servers, firewalls, routers, and back up devices 24x7x365. So, if services stop on your server during the middle of the night, our system will restart them immediately and create a trouble ticket automatically. And if a disaster occurs, a virtual server is already waiting for you.No more surprises first thing in the morning with a downed server. The proactive maintenance our systems provide when you are sleeping reduces the chance for your employees to experience any down time.

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You need to focus on your business. Let us be your partner for all your business IT needs. By proactively monitoring your computer network, Kotori is often able to solve problems before they cause an issue; providing your business with more uptime and ultimately more money. Here are a few of the benefits of using Our IT Department:
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  • Ability to avoid expensive repairs and recovery costs
  • Faster performance, fewer glitches, and minimal downtime
  • The feel of an in-house IT department without the extra costs
  • No trip fees and faster response to your problems
  • Better budgeting
  • Performance monitoring of your network
  • Data Security
  • Peace of mind
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Here are a few things that are included in the Our IT package:
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  • Hardware Support and installation
  • Software Support
  • Disaster Recovery Planning and Implementation (Hot and Cold site)
  • Network Monitoring/Support
  • Security Planning and Support
  • Software Applications Support
  • Network Consulting
  • Remote Administration
  • Help Desk Support
  • Remote Server Management
  • 24/7/365 Network Management
  • In-House Labor Support
  • On-Site Labor Support
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All of this is available for one low, flat monthly fee. Check this out to see how much money you could be saving.
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Looking for better network performance without all the extras? Try our On Demand IT. With On Demand IT, we monitor your desktops; take care of updates, and routine maintenance. When support is needed, we will bill you at our hourly rate for services such as:
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  • Onsite computer repair
  • Custom development
  • Help desk support
  • Network support and administration