Kotori Technologies, LLC focuses on providing upscale quality computer service
, PC maintenance, equipment and networking services in the Tri-County Area. When you call a Kotori Technician, Our Clients aren't just getting a computer technician. Our Clients taps into a
Kotori service system that is unmatched in its ability to respond quickly and effectively to all of our Clients’ computer and network service needs.
Before a technician is even dispatched to you, your service request is reviewed by a qualified Kotori Service Manager who will be calling within minutes of your initial call or online service request with a free consultation helping to give you a clear expectation of what a service call can accomplish and what it may end up costing.
Along with our on-site repair services, we provide complete IT outsourcing solutions for small and medium sized businesses. We also provide a wide range of vendor solutions through our vast network of partners. In the long run, we can support your network with regular maintenance and remote monitoring at a fraction of the cost of employing technician’s full time. read more...
If we do proceed to a service call, your service manager will assist the technician to carry out the request with all the available tools at our disposal from our variety of technicians we employ and partnered. This way you benefit from all of our available talent, not just the technician onsite. Of course, we fully guarantee the work of every technician who serves you by backing up our work with a 30 day guarantee on all service work that Kotori Technologies technician does on the service call.
We also ensure your satisfaction through our service management system. Each call is supervised by a dedicated service manager who assists you in defining your computer and network service needs before the call even takes place and further assists the technician in being prepared for the job. This helps the call to get accomplished in less time thus reducing your overall onsite service costs.