Kotori Technologies, LLC provides boutique computer service, PC maintenance, equipment and networking services in the Charleston, South Carolina, area. When you call Kotori, you don’t just get a computer network technician. You benefit from our Kotori Service System,unmatched in its ability to respond quickly and effectively to computer and network service needs in the Charleston area.
Before a network technician is ever dispatched, your service request is reviewed by a qualified Kotori Service Manager who will respond within minutes of your initial call or online service request; conduct a free consultation; and then give you clear expectations of what our service call can accomplish and approximately what it will cost.
In addition to our onsite computer and network repair services, we provide complete IT outsourcing solutions for small and midsize businesses. We also offer a wide range of vendor solutions through our vast network of trusted business partners. In the end, we can support your computer network with regular maintenance and remote performance monitoring – at a fraction of the cost of employing technicians full time.
Check out our Charleston Area Managed Services: Proactive Support | Complete Care | Reactive Support
If we proceed to a service call, your service manager will prepare your assigned technician to approach the call using all the vast resources at our disposal – specifically, the widely skilled technicians we employ and with whom we collaborate. This way, you benefit from all of our available talent, not just the technician onsite. We offer a 30-day guarantee on all work done by a Kotori technician(s) on your service call. 
We also ensure your satisfaction through our service management system. Each call is supervised by a dedicated service manager who listens to you to define your computer and network service needs before the call takes place, and further assists the technician in preparing for the job. This helps the call to be completed faster, thus reducing your overall onsite service costs.